Please note: This Contact Us page is strictly for Winter Wonderland merchandise enquiries only. We do not handle ticket sales or park-related queries.
For any questions about your order, delivery, returns, or product information, please contact our Customer Service team using the form on this page or the details below.
Email: customerservice@eventmerch.com
Opening hours: Monday to Friday, 9:30am – 5:30pm (UK time)
